Customer Support Centre

How do I sign into Flogas "My Account"?

To sign in:

1. Enter your email address registered with Flogas and password
2. Select “Sign in”. Once you have successfully signed in your “My Account” dashboard page will appear. 

What if I have forgetten my password?

To reset a forgotten password: 

1. Select “Forgot Password?”
2. Enter your e-mail address registered with Flogas.
3. Select “Reset my password”. An e-mail with a temporary link is sent to you.
4. Open the e-mail and select the link.
5. Enter a new password. Then, select “Change password”.
6. Sign in using your email address and new password.

For iphone users having difficultys :

To allow pop-ups in Safari on an iPhone, navigate to Settings > Apps > Safari and toggle off the "Block Pop-ups" option

Having problems logging in to "My Account"

From time to time you may be unable to login to “My Account” if Flogas are: 

• Making updates to “My Account”.
• Conducting system maintenance.
• Experiencing technical downtime. If any of these happen, please wait 60 minutes, and then try again. If you are still experiencing problems, you can contact our Customer Support Team at customersupport@fl ogas.ie or call 041 214 9500.

You can download out guide here

 

Yes, you can submit an enquiry form within “My Account” with details of the changes you wish to make. Alternatively, you can contact our Customer Support Team at customersupport@flogas.ie or call 041 214 9500.