Posted on May 28, 2025
Switching to Flogas FAQs
Frequently Asked Questions About Switching to Flogas
We are the only energy provider in Ireland who can supply natural gas, electricity, and LPG (tank/bottled gas), providing your choice of dual fuel. Save money and help a greener future when we plant a tree on your behalf when you switch to Flogas today.
Find out more about why you should choose Flogas here.
View our energy price plans here.
Find out more about our LPG options here.
Switching to Flogas couldn't be easier! We will need confirmation of your name, address, telephone number, current meter reading, and bank account details (if choosing direct debit). You need your latest energy bill(s) and current Meter Reading(s) to hand.
How to Switch:
- Switch online now - view our competitive and greener price plans.
- Call our Customer Care Team on 041 214 9500 to switch easily and in minutes! Lines open: Mon-Fri 9.00am - 5.30pm.
- Download the New Customer Agreement Form and return to: Flogas Ireland Ltd. Building 2, 3rd & 4th Floor, The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3
Flogas Energy Enquiries
041 214 9500
Flogas Energy Residential Sales
041 214 9555
Flogas Head Office
Address
Building 2, 3rd & 4th Floor,
The Green,
Dublin Airport Central,
Dublin Airport,
Swords,
Co. Dublin,
K67 E2H3
Phone, Fax and Email
Phone: 041 214 9500
Fax: 041 983 4652
Email Us: residentialsales@flogas.ie
Switch to Flogas today to avail of competitive prices and a greener future. View price plans here.
You will need:
- Your most recent energy bills.
- Your Bank details for completing a Direct Debit mandate form.
- An up to date meter reading (Find out how to read your meter here).
Switch online now.
Your current contract end date will remain the same. Flogas will notify you of available tariff options 30 days before your tariff is due to end and offer you attractive renewal rates. The notification will include new tariff details and/or terms and conditions that may apply to your energy account.
There may be a change to your billing date, as Flogas utilises the readings provided by the network operators GNI (Gas Networks Ireland) and ESB (Electricity Supply Board) there will be an improvement on the accuracy of your bill. You’ll receive a letter from Flogas with further information on this.
When you complete and submit our customer agreement form and direct debit mandate we send your details to the MRSO for registration. Providing all the details are correct and your application is successful, we will process you’re application and your account will be active within 10 days. Once activated we will issue with confirmation in writing of your account activation and new account number with Flogas.
There will be an exit fee of €50 applied per fuel item (if this forms part of any DF offering) for any customer who closes their account within the first 12 months outside of the 14-day cooling-off period.
You will receive your final bill from your previous provider and will then receive your bills from Flogas every 2 months.
The discount off the standard rate you signed up to is guaranteed for the contract duration after which you may renegotiate or will revert to the standard rate plan.
No. Changing over is seamless. There will be no disruption to your electricity or gas supply.
No you will not need a new meter, your energy supply will continue through the existing infrastructure at your property.
No, you keep the same meter and appliances. There is absolutely no disruption in fact the whole process is systematic and completed in minutes. You should get a closing bill from your previous supplier in the coming days and then your next bill will be from Flogas.