Natural GasGuides
Posted on April 25, 2025
Natural Gas
Frequently Asked Questions for Existing Business Customers
Your Flogas Natural Gas account is billed bi-monthly. Flogas Natural Gas arrange for your meter to be read three times a year and therefore many bills you receive will be based on an estimated reading. Estimated meter readings are based on previous consumption, any necessary adjustment will be made when an actual reading is obtained which would usually be on your next bill. However if you are unhappy with an estimated bill you can take the reading yourself.
Taking your own Reading
On the front of your meter, you will see a panel with a number sequence on black and red. Note down the numbers that are on black.
View a video on How to Read Your Gas Meter
You can now either:
- Submit your meter reading online here.
- Phone it in to our customer support team on 041 214 9500. Please be sure to confirm your address and meter number.
- Alternatively you can download and complete the METER READING FORM and return it to us at Flogas Head Office, Building 2, 3rd & 4th Floor, The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3
We offer a number of bill payment options including:
- Pay Online here.
- Direct Debit, with payment taken from your specified account 30 days after the date of invoice.
- Easy Payment Plan - allowing you to spread the cost of your gas bills by paying a specified amount per month. You can even specify any date within each month for when payment is debited from your account. To discuss this option further, please do not hesitate to contact our credit control department on 041 214 9600.
- Cheque.
- Credit / Debit Card.