Safety
Posted on April 15, 2025
Questions about Safety and Natural Gas
In an emergency call the 24 hour Gas Networks Emergency Service Line,
1800 20 50 50
In the interest of public safety all calls are recorded. For more important safety information please view our Safety & Emergency page here.
- Do not use bath water heaters whilst in the bath.
- Do have central heating boilers serviced every year.
- Do have open flue appliances serviced every year.
- Do have other appliances serviced regularly.
- Phone Gas Networks immediately – if your phone is in the immediate area, it may be unsafe to use it.
- Turn off the gas at your meter and appliances.
- Open doors and windows.
- Do not smoke/use naked flames/light switches/door bells.
- Check with premises nearby.