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Support to manage your home energy

Reducing your home energy bills can be as simple as learning new habits. There's lots of help and independent advice to save money on energy bills and stay on top of your spending. We've put together some low cost energy saving tips and useful resources to help you keep warm and cosy over winter.

Below are some of the ways that we and others may be able to provide additional support.

Energy Saving tips

Whether you're a homeowner, renting, or living with your parents, here are some of our quick wins to help you save energy and reduce your energy usage!

 

 

Taking control of your energy bills

Flogas Budget Payment Plans

We understand how important budgeting and taking control of your energy bill is, so we've introduced Flogas Budget Plan. Using your previous consumption history, we calculate your estimated annual bill. We then divide this into 12 equal monthly instalments which are debited to your account on the last working day of each month, so you spread the annual cost evenly across the year.

If you are experiencing difficulties in paying your energy bill, please contact our customer service team as soon as possible to discuss the available options. All matters will be dealt with on a confidential basis.

Our contact details:

Telephone: 041 214 9500 Email: customersupport@flogas.ie

Help managing your bills

If you are having difficulties paying your bill or are worried that you might have difficulties soon, please do not hesitate to contact us to discuss the matter and we will aim to create a suitable solution for you. It is best to address any issues you are having paying your bills as soon as possible so that the problem does not get worse over time.

We monitor all our customers’ accounts regularly to identify customers at an early stage whom we feel may be having difficulty paying their bill. We will then contact you to discuss the ways in which we may be able to help. All cases will be treated sensitively and confidentially and once we have agreed a way forward, we will review your account regularly.

If you would like to discuss a problem you are having with paying your Flogas bill please contact our Customer Services team immediately on Tel. 041-2149500. We are open Monday to Friday from 9am – 5:30pm.

Additional Supports

You may also find it useful to talk to the Money, Advice and Budgeting Service (MABS) about your personal finances. . MABs provide impartial advice to help you manage your money and take control of debt. They offer support online, over the phone and face to face.MABS - Money Advice and Budgeting Service

 

 

For information on home energy grants available please visit:

https://www.seai.ie/grants/home-energy-grants/

Compare the options and the grants available to see what works for you.


The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services.

This service is completely free, and totally independent. They can help you with things like:

  • Getting a better deal on your energy
  • Providing an idea of what to expect from your supplier
  • Advice if you’re struggling to pay your bills