Flogas Alert NoticeCUSTOMER NOTICE UPDATE ON SUPPORT AND DELIVERIES DURING COVID-19.
FIND OUT MORE HERE

Go back

Flogas customer notice regarding COVID-19 (Coronavirus)

Flogas is carefully monitoring the situation regarding COVID-19 (Coronavirus) and the Flogas Business Continuity Plan has been activated. We continue to follow the advice of the HSE in the Republic of Ireland and the Public Health Agency (PHA) in Northern Ireland and have recommended to our staff to do likewise.  

Plans have been put in place to ensure that our customer support centres in Drogheda and Belfast for our LPG, Natural Gas and Electricity business will continue to operate normally.   

Our LPG supply chain is unaffected, and our LPG delivery schedule is operating normally. We are working hard to ensure that all our customers, especially more vulnerable customers, will continue to receive deliveries of LPG in a timely manner. 

For LPG cylinder supplies, some of our dealers’ opening hours may be affected due to the coronavirus but supplies to them are not affected. 

Natural Gas and Electricity supplies will continue as normal. The network operators are working with all suppliers to ensure there is minimal impact on customers, including those on prepayment meters. 

For PAYG Natural Gas Meter Customers, read our update here (16th March 2020)

Please check our website and social channels for updates. 

 

In the event of an emergency in the Republic of Ireland , LPG customers please call 041 214 9600 and Natural Gas Customers please call 1850 205 050. Electricity customers please call 1850 372 999.

 

In the event of an emergency in Northern Ireland, LPG customers please call 028 9073 2611 and Natural Gas customers please call 0800 002 001.