If you are unhappy with an estimated bill you can take the reading yourself. 

How to read your gas meter:

How to read your electricity meter:

On the front of your meter, you will see a panel with a number sequence make a note of the digits before the decimal point.

If you have a rotating disc meter:

If you have an electronic meter:

If you don't have a Meter Box key and would like to receive one please contact our Customer Service Team on 041 214 9500.

Find out more about how to read your meter and submit your meter reading >