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Online shop FAQ’s

What can I use gaslight cylinders for?

Flogas Gaslight cylinders are filled with propane and are for outside use only. They can be used for patio heaters, BBQs, motorhomes, campervans, caravans and boats.

Are Gaslight cylinders sold in any of your local dealers?

Yes, you can find your nearest Gaslight dealer here

How do I switch from metal cylinders to Gaslight cylinders?

If you have not used Gaslight cylinders before, you may require a regulator. Please check below to see which regulator will be required, depending on the type of metal cylinder you have previously been using.

Please note, the majority of new BBQ’s and appliances already have these regulators incorporated, so please check your current BBQ specifications.

Yellow Butane Cylinders

Have you previously been using a Flogas yellow butane cylinder or another competitors butane cylinder? If so, you will need to check the compatibility of the appliance with Propane gas. You will require a 37mbar, 27mm Clip on Propane Regulator, which you can add to your cart here. You may also need a low pressure hose and clips which must be purchased separately.



 


 

Red Propane Cylinders

Have you previously been using a Flogas red propane cylinder or another competitors red propane cylinder? If so, you should already have a Low Pressure Propane Regulator, therefore you will require an adaptor which must be purchased separately.

Alternatively you can purchase a 37mbar, 27mm Clip on Propane Regulator, which you can add to your cart here. You may also need a low pressure hose and clips which must be purchased separately.



Red Propane Cylinder

 


 

Patio Gas Cylinders

No alterations or change of regulator is required when switching from patio gas to gaslight.

 

Patio Gas Cylinders

 

How do I return an empty cylinder?

When you have an empty Gaslight cylinder and want to order another one, please place an order on the online shop remembering to select ‘Yes’ when asked ‘Do you have an empty Gaslight cylinder to return?’. We will then deliver your new cylinder and the empty cylinder will be collected by the courier the next day.

How do I get the refund on my Gaslight cylinder service charge?

For those who are buying another Gaslight cylinder and have an empty one to return, you will receive the service charge refund once the empty one has been returned to us. Please select ‘Yes’ when asked ‘Do you have an empty Gaslight cylinder to return?’ and then we will collect the empty cylinder the day after your new cylinder is delivered. Once the cylinder reaches us, we will process the service charge refund.

Can I return my old steel cylinders via the online shop in exchange for a Gaslight cylinder?

Unfortunately our couriers cannot collect empty steel cylinders at the moment and these will have to be returned to your local bottled gas dealer.

If I am ordering multiple items, will they all come at once?

No, if you are placing an order for multiple items, they may all be delivered at different times.

Can Gaslight cylinders be used and stored indoors?

No, Gaslight cylinders can only be stored and used outside and must not be inside under any circumstances