Switching to Flogas
Frequently asked questions for customers switching to Flogas Ireland
Switching to Flogas couldn't be easier! We will need confirmation of your name, address, telephone number, current meter reading, and bank account details (if choosing direct debit). You need your latest energy bill(s) and current Meter Reading(s) to hand.
How to Switch:
- Switch online now - view our competitive and greener price plans.
- Call our Customer Care Team on 041 214 9500 to switch easily and in minutes! Lines open: Mon-Fri 9.00am - 5.30pm
- Download the New Customer Agreement Form and return to: Flogas Ireland, Building 2, 3rd & 4th Floor, The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3, Ireland.
* Offer available to new cusomers only. Discount valid for a period of 12 months. An early exit fee of Euro 50 (incl vat) applies. Terms and conditions apply.
Switch to Flogas today to avail of competitive prices and a greener future. View price plans here
We are the only energy provider in Ireland who can supply natural gas, electricity, and LPG (tank/bottled gas), providing your choice of dual fuel. Save money and help a greener future when we plant a tree on your behalf when you switch to Flogas today.
Find out more about why you should choose Flogas
Switch to Flogas NOW for savings and greener energy.
No, you keep the same meter and appliances. There is absolutely no disruption in fact the whole process is systematic and completed in minutes. You should get a closing bill from your previous supplier in the coming days and then your next bill will be from Flogas.
You will need:
- Your most recent energy bills
- Your Bank details for completing a Direct Debit mandate form
- An up to date meter reading (Find out how to read your meter here)
No you will not need a new meter, your energy supply will continue through the existing infrastructure at your property.
No. Changing over is seamless. There will be no disruption to your electricity or gas supply.
The discount off the standard rate you signed up to is guaranteed for the contract duration after which you may renegotiate or will revert to the standard rate plan.
You will receive your final bill from your previous provider and will then receive your bills from Flogas every 2 months.
There will be an exit fee of €50 applied per fuel item (if this forms part of any DF offering) for any customer who closes their account within the first 12 months outside of the 14-day cooling-off period.
Once you sign up with Flogas you notify the DSFA in writing that you have changed to Flogas, on the letter you need to confirm you PPS no. date of changeover and meter reading, the DSFA will then move your allowance to Flogas so you get the same entitlement as before.
When you complete and submit our customer agreement form and direct debit mandate we send your details to the MRSO for registration. Providing all the details are correct and your application is successful, we will process you’re application and your account will be active within 10 days. Once activated we will issue with confirmation in writing of your account activation and new account number with Flogas.
There may be a change to your billing date, as Flogas utilises the readings provided by the network operators GNI (Gas Networks Ireland) and ESB (Electricity Supply Board) there will be an improvement on the accuracy of your bill. You’ll receive a letter from Flogas with further information on this.
Your current contract end date will remain the same. Flogas will notify you of available tariff options 30 days before your tariff is due to end and offer you attractive renewal rates. The notification will include new tariff details and/or terms and conditions that may apply to your energy account.
Flogas Enquiries
Flogas Residential Sales
Flogas - Head Office
Address
Building 2, 3rd & 4th Floor,
The Green,
Dublin Airport Central,
Dublin Airport,
Swords,
Co. Dublin,
K67 E2H3
Phone, Fax and Email
Phone: 041 214 9500
Fax: 041 9834652